dropshipping FAQs

dropXL is a leading dropshipping supplier. We present plenty of dropshipping opportunities for beginners. Sign up and sell more than 90,000 products including furniture, garden accessories, sporting goods, home improvement products, toys, and pet products.

Join our community of dropshippers and run a successful online business from the comfort of your home. While you get the complete liberty of setting up your own prices to earn maximum benefits, we take care of shipping, returns and even guide you through customer support.

Our procedures are transparent, so you do not have to worry about any hidden costs. Using our dropshipping services, you can sell in 33 countries across Europe, Australia, Canada, Japan, the United States, and the United Arab Emirates. Our customer support is available 24/7 to answer your questions regarding dropshipping services.

Sign up for dropXL and start your dropshipping business for only €30 per month. dropXL provides a simple and flexible platform for you to launch your dropshipping business.

It only takes a few minutes to sign up and you'll be a part of our community of over 4.000 small business owners who are making thousands of dollars every month.

Our monthly fee includes real-time data feeds, bulk import functionality, and API access, allowing you to keep track of products, pricing, stock, and order management. Furthermore, you will have access to over 90,000 products, including furniture, garden, personal care, and home improvement products.

dropXL also handles returns, giving you more time to focus on marketing and sales. Find more information on our Pricing and Integrations pages.

You cannot dropship vidaXL products without registering with us as a dropshipping seller.

The fee is €30/month. You can become a dropXL seller by signing up here.

Become a dropXL dropshipper by signing up via our website. The steps are really simple and fuss-free.

Step 1:

Click on “Sign up” button on dropXL's B2B commercial site and choose the country you are willing to sell to.

Fill in the information required for registration step-by-step including your email address, choose a password, and click ‘Create account’.

Notes:

Users can set up multiple accounts, but one email address is valid only for one account.

If you have a valid tax number, you choose the account to be under “business” processes, otherwise opt for a private account.

The billing details are needed for both business and private accounts.

Step 2:

The next step is to hit the subscribe button and pay the monthly charge of €30.

Step 3:

It will take us 2-5 business days to verify your account. Once confirmed, you will receive a confirmation email with login information so that you can start using your account on our dropXL platform.

Sign up here.

Absolutely! No matter what country you live in, you can become a dropshipper with dropXL.

Currently, dropXL ships to: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom and the United States and the United Arab Emirates.

If your register as a private user, your account will be created within 1-2 working days.

If you register as a business user with a valid VAT number, we will notify you of additional verification steps via email, which will take some additional time.

Unfortunately, this is not currently possible. Every account is tied to a single country. If you are looking to ship products to more than one country, you will need an additional account for each country you wish to ship to.

You need to re-register for a new B2B account. Please click on “Sign up” button on dropXL's B2B commercial site and choose the country you are willing to sell to.

No. We can provide translated content in 25 different languages. Easily upload content onto your website in XML or CSV formats. Please note that we currently only provide one language per account.

Yes. You can add vidaXL product imagery to your own website if you are registered with us as a dropXL seller.

Yes. Once you are a registered seller with dropXL, you can sell vidaXL products on different marketplaces.

We’re happy you asked! Here are some of the main benefits you will get as a dropXL seller:

• Extensive catalogue
  Dropship more than 90,000 vidaXL products, from categories including indoor and outdoor furniture, garden accessories, sporting goods, hardware and pet supplies.
• dropXL warehousing service
  With dropXL, you don’t need to worry about holding inventory. We will take care of holding stock, packaging and shipping.
• Customised products to local market
  dropXL has a team specialized in developing products which are popular among local markets.
• Localised product content
  dropXL can provide product content in 26 different languages
• Low risk
  We will never charge for upfront inventory costs. You only pay after the product is sold.
• Returns handled
  We will handle return requests, so you can focus on the important stuff.

You are free to sell your products or services to a wide range of customers, including:

• Consumers: Individuals purchasing for personal use or consumption.
• Business Customers: Companies or organizations buying products or services to support their operations, production, or resale efforts.
• Resellers: Other businesses or intermediaries that purchase your products with the intention of reselling them to their own customer base.
• Any Other Party: As long as it aligns with applicable laws, regulations, and any terms set forth in our T&Cs and policies, you are open to sell to any party who expresses interest in your offerings.

GRW Trading FZE, located at Jafza One, 11 Floor, Office No 11455, Jebel Ali Free Zone, Dubai, United Arab Emirates. Trading under UAE license number 120190466 in the countries Netherlands, Belgium, Spain, France, Greece, Ireland, Italy, Norway, Portugal, Sweden, Bulgaria, Austria, Czech Republic, Germany, Denmark, Estonia, Finland, Croatia, Hungary, Latvia, Lithuania, Poland, Romania, Slovenia, and Slovakia, Switzerland, United States of America, Australia, United Kingdom, Japan, Canada, United Arab Emirates and Luxembourg

If you register with us as a private seller you will not be required to produce a valid tax number.

If you register with us as a business, you will be required to provide us your valid tax number.

Romania, Bulgaria, Hungary, Poland, Czech Republic will use the euro instead of local currency. Other countries will still use local currency

Payment methods currently available with dropXL include Paypal, credit card and wallet function (buy credit to add to your dropXL Wallet).

Payment of the monthly €30 subscription fee is only supported by PayPal.

Yes. The prices highlighted on the product feed are exclusive of tax. The price including tax is calculated at the checkout.

Once we have received your payment, we will prepare your order for shipping and send you a track and trace code by email. Please find further information in our Dropshipper Guide.

Aside from the €30/month registration fee, we do not charge you any additional costs to dropship with dropXL.

Once you register successfully and your account is created, you will receive a welcome email with feed included. Feed will be sync automatically.

You can cancel your subscription at any time. Just send an email to [email protected]

All our items have a warranty of 2~3 years(except US).

dropXL provides its partners with convenient ways to place orders. Click here for more information.

Absolutely. We will take care of all warranty issues(except US).

We ship orders to customers in the following countries:

Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxemburg, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom and the United States and the United Arab Emirates.

However, you can only ship to one country at a time with one account. You will need to open a new account for each country you would like to ship to.

Yes. Once you sign in to your account, you can find tracking numbers for each shipping order available in “Order History”.

We will handle all shipping duties and make sure orders arrive safely with your end customer.

No. This is not currently possible with dropXL.

Apart from Australia, dropXL will not charge customers for shipping costs.

Australia: Shipping costs depend on the location and weight of the parcel. For more details, please check the Dropshipper Guide in the Help Center.

No. Invoices will never be placed inside the package of an order. Invoices are only ever sent directly to the seller a.k.a our registered dropshipping partner.

Shipping time varies country to country. For more detailed information, please check the feed.

Shipping with dropXL is done via land transport. Our warehouse works with different logistics carriers in different countries.

we ship our products from local warehouses in the Netherlands, Poland, the United States, Australia, the United Arab Emirates and Dubai.

No, we ship our products from local warehouses in the Netherlands, Poland, the United States, Australia, the United Arab Emirates and Dubai.

Certain fees apply If the return reason is “Not As Expected”. Click here for more details.

Our team is on hand to help with any queries you may have. All services will be provided in English and the response time will be at least one business day.

You can direct your question to B2B form or visit our customer service page on the Help Center for further information.

Plugins are software additions that enable you to customise your webshop or app. Our plugins for dropXL allow you to integrate your ecommerce store with data from dropXL such as stock levels and pricing.

For more information, please see our Integrations page .

Currently, you can download the dropXL plugin for Shopify, WooCommerce.

The real-time data feed contains vidaXL product content, price and stock. It is updated on an hourly basis in .csv or .xml.

The inventory is updated on an hourly basis. The price is updated on a daily basis.